Speech Recognition Software

There is no denying that technology advancement help create a better customer service to most companies. There is constant improvement in our technology that sometimes, we lost count of the changes but the good thing is, all these changes are for the better.

Most companies now are using ivr speech recognition solution in improving their customer service most precisely the phone inquiries. With the use of VeCommerce, it enable customers to be transferred to the correct department, without the need for repetition. Salmat VeCommerce assists organisations deliver exceptional customer interactions! The salmat voice biometrics is a voice service solution that will eliminate long hold times experienced by callers waiting to speak to an available call center agent. This is the latest speech and recognition technology that is worth looking at. It will surely improve the company's customer service.